Health Cloud is a cloud-based customer relationship management (CRM) solution designed to help healthcare organizations manage their patient care. It provides a secure, unified platform to store patient data, facilitate collaboration among healthcare providers, coordinate patient care, and deliver personalized, proactive care. Health Cloud also helps healthcare organizations improve population health, increase patient engagement, and reduce costs.
Patient 360 View: Health Cloud provides a single patient record, giving providers a holistic view of their patient’s health, including medical history, care plans, health and social risk factors, and more.
Care Coordination and Team Collaboration: Health Cloud provides secure collaboration tools that enable care teams to communicate and coordinate care in real-time. This includes message boards, task assignments, and automated notifications.
Intelligent Insights: Health Cloud provides intelligent insights to help providers identify gaps in care, improve quality, and reduce costs. This includes predictive analytics and embedded clinical decision support tools.
Health Engagement: Health Cloud provides patient engagement tools that help providers connect with their patients to deliver personalized care. This includes mobile apps, secure messaging, and patient portals.
Improved Patient Outcomes: Salesforce Health Cloud enables healthcare organizations to build a holistic view of the patient and their care team, so they can provide more personalized and proactive care.
Optimized Workflows: Salesforce Health Cloud provides tools to optimize workflows, streamline processes, and easily connect systems and data.
Enhanced Collaboration: Salesforce Health Cloud facilitates collaboration between providers, patients, and their families by giving everyone access to the same set of data.
Increased Efficiency: Salesforce Health Cloud helps healthcare organizations reduce manual processes and administrative tasks, enabling them to focus on providing better care.
Provide strategic advice on how to best leverage the Salesforce Health Cloud to meet organizational goals.
Help clients design and implement workflows and processes that integrate with Health Cloud to ensure an efficient and effective system.
Aid in the development of Health Cloud data models and custom apps.
Design custom dashboards and reports to better understand and track Health Cloud performance.
Help clients set up security protocols to ensure the privacy and security of patient data.
Train users on Health Cloud features and best practices.